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Frequently Asked Questions

Find answers to common questions about Masha Schwartz Art.

General Questions

We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number.

Please review sizing and product dimensions carefully before completing your order. If you’re unsure, contact us before ordering. We cannot accommodate changes after production begins.

Once your item ships, you’ll receive an email with tracking details. Orders ship via FedEx, UPS, or USPS depending on your location.

Yes, we accept international orders to most countries. Please note that shipping rates and customs duties may vary depending on location.

Yes. PayPal is available at checkout, along with all major credit cards. We do not accept checks.

Yes, many of our products make excellent gifts. We offer curated collections in the ‘Unique Gifts’ section and custom gift notes can be added upon request.

We ship all orders via FedEx, UPS, or USPS

Please email chat@mashaschwartz.com with any questions regarding your order. We will try our best to reply to your question(s) within 24-48 hours.

We are only offering a select group of items through the web shop at this time. Please add your e-mail to the mailing list to receive product release updates.

Product & Art Questions

Surreabstract is a bold fusion of surrealism and abstract expressionism. It’s more than a style, it’s a mindset that fuels imagination, unlocks emotion, and transforms walls into portals of inspiration. Every piece is guided by the music the artist listens to while painting. The colors come to life from the rhythm, capturing feeling in motion and delivering artwork that energizes, heals, and sparks powerful conversations.

Originals are one-of-a-kind paintings created by Masha Schwartz.

Limited editions are signed and numbered high-quality giclee prints with a capped number of reproductions.

Open editions are unlimited prints available at more affordable price points

All limited edition prints are hand-signed by Masha Schwartz. Open editions include a digital artist signature.

Yes! We offer commissions for both residential and commercial spaces. Learn more on the “Commissions” or “Biz Art” pages to schedule a consultation.

Most murals are completed in 1-2 days on site. We plan every detail in advance so execution is seamless and fast.

Indoor walls, lobby foyers, conference rooms, hotel suites, and restaurant interiors or exterior facades. Surface prep is included for brick, drywall, concrete and more.

Book a strategy session. We’ll review your space, goals and budget, then deliver a custom proposal and timeline. For mural projects upon a downpayment 2-3 concept sketches will be delivered. For Art Packages you’ll get to select from our favorite artwork combinations or you can pick from our catalog pieces you prefer. For Brand Catalyst and Grand Pinnacle Packages, our team will work with your team to propose the best artwork for your space.

Yes. Flex members can swap prints annually.

You can get started with a Flex membership for your business package here

We start with a discovery call to understand your brand values, color palette and audience. Every concept sketch is reviewed with you before painting begins.

We perform a final walkthrough and follow up to ensure your team and visitors love the result. If any changes are needed, we will try our best to incorporate the changes

Yes. Our art has been used in wellness centers, therapy offices, and homes to reduce anxiety, support ADHD focus, and elevate emotional energy. Browse our “Art That Heals: Mindful Surreabstract Art” collection and other courses and strategies for Art Therapy and healing.

Business & Wholesale Questions

Yes, through our Business Art Packages. These allow businesses, hotels, and developers to access discounted pricing on bulk orders of open edition prints

Each package includes framed artwork, selection consultation, customization options, and optional memberships that allow yearly print swaps. See our “Biz Art” page for full details.

Absolutely. We offer consultation packages that align artwork with your company’s values, audience, and visual identity.

Media & Contact Questions

For general questions: chat@mashaschwartz.com
For press and media inquiries: press@mashaschwartz.com
For business consultations: info@mashaschwartz.com

Yes. Visit our Contact or News & Media page to download our latest press kit.

Yes! We love creative collaborations. Send your proposal to chat@mashaschwartz.com.

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